You were asked to build a queue for tickets that meet the following criteria:

You were asked to build a queue for tickets that meet the following criteria:

– created within the last week

– ‘Time to resolution’ SLA is breached or has 4 hours remaining or less

Select the correct JQL query.
A . created >= -1w AND "Time to resolution" = remaining("4h")
B . created >= -1w AND "Time to resolution" <= remaining("4h")
C . created <= -1w AND "Time to resolution" <= remaining("4h")
D . created >= -1w AND "Time to resolution" <= remaining("4h") AND "Time to resolution" != breached()"

View Answer

Answer: B