A Revenue Cloud customer has posted an invoice and now wants to add on more items from another order associated to that account.
Without using invoice batches, how can Thisbe accomplished?
A . Credit the invoice, add the new order and run an invoice scheduler to pick all the orders up.
B . use bill now on the new order and reparent the new invoice lines to the existing invoice
C . Cancel and Rebill the invoice, add the new Order and run an invoice scheduler to pick all the order up.
D . Use bill now on the new Order and consolidate the invoices.
Answer: C
Explanation:
When a Revenue Cloud customer needs to add more items from another order to a posted invoice without using invoice batches, the recommended approach is to "Cancel and Rebill" the invoice. This process involves rolling the invoice back to its state before the most recent billing cycle, allowing corrections or additions to be made to the invoice record. This action is applicable to both draft and posted invoices and is designed to address errors or changes needed on the invoice, such as adding new order items. This method ensures that all necessary adjustments are made while maintaining the integrity of the invoice’s audit trail and data.
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