With multiple CI data sources, which choice is the best for determining which source can update a CI attribute?

With multiple CI data sources, which choice is the best for determining which source can update a CI attribute?
A . Business Rules
B . Data Certification
C . Transform Maps
D . Reconciliation Rules

View Answer

Answer: D

Explanation:

Reconciliation rules are used to determine which data sources can update CI attributes in ServiceNow. Reconciliation rules can be static or dynamic, and they can be applied to specific CI classes, attributes, or discovery sources. Reconciliation rules can also specify the actions to take when there are unmatched values, such as removing, ignoring, or updating them1.

Reference: 1: Reconciliation rules – Product Documentation: San Diego – Now Support Portal

Reference: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/configuration- management/task/t_DefineDataSourcePrecedence.html