Why might you recommend Proactive Care Advanced rather than Proactive Care?

Why might you recommend Proactive Care Advanced rather than Proactive Care?
A . The company wants reports that are tailored for them.
B. The company needs monitoring 24×7.
C. The company wants enhanced call handling.
D. The company needs a dedicated HPE Account Support Manager (ASM).

View Answer

Answer: D

Explanation:

Proactive Care Advanced is a premium level of support that offers all the features of Proactive Care, but also includes a dedicated Account Support Manager (ASM). The ASM works with the customer to reduce the time to resolution, manage incident resolution, and provide reporting and analysis.