Why is the salesperson unable to access the information?

A salesperson at Northern Trail Outfitters (NTO) cannot view a contact’s information from social profiles. NTO has Social Accounts and Contacts turned on in its account.

Why is the salesperson unable to access the information?
A . Universal Containers must install an APP Exchange package to access public profile information for its users.
B . The fields configured by Universal Containers’ administrator on the contact page layout are missing.
C . The information shown is based on the sales representative’s social connection with the contact.
D . – The link to the Facebook profile is NOT configured with the administrator password to access detailed information.

Answer: C