Why is the sales manager not able to view the contact?

A sales manager is receiving an "insufficient privileges" error when viewing a contact. The contact owner is under the manager in the role hierarchy and "grant access using hierarchies “is checked in their sharing settings.

Why is the sales manager not able to view the contact? * (1 Point)

The contact sharing settings are controlled by the parent, and the account owner is
A . NOT under the sales manager’s role
B. The contact owner has NOT selected the option to share contacts with others in the role hierarchy
C. The contact sharing settings are private, so access to the record is omitted to the contact owner and system administrator
D. The account sharing settings are controlled by the parent, and the account owner is NOT under the sales manager’s role

View Answer

Answer: A