Who should be listed as the persona?
A business analyst (BA) at Universal Containers had a meeting with sales and service reps to gather requirements around contact management for a new Salesforce implementation. A sales rep wants a place to capture the names of the contact’s spouse and children to help build the relationship. The BA writes the following user story.
"As a user, I need to be able to record a contact’s title and role as separate data points so I know who to address for various needs of the account.’’
Who should be listed as the persona?
A . Sales rep
B . Contact
C . Service rep
Answer: A
Latest Certified Business Analyst Dumps Valid Version with 88 Q&As
Latest And Valid Q&A | Instant Download | Once Fail, Full Refund
Subscribe
Login
0 Comments
Inline Feedbacks
View all comments