He used his understanding of statistics to design tools to respond to variation. Following his arrival at Western Electric Co. in 1924, Shewhart introduced the concepts of common cause, special cause variation and statistical control. He designed these concepts to assist Bell Telephone of repairs within its transmission systems.
Who is he?
A . W. Edwards Deming
B. Josph M. Juran
C. Walter Shewhart
D. Armand Shewhart
Answer: C
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