Which would be the best way for the HR team to increase employee willingness to participate in the upcoming survey on employee engagement and satisfaction?

A HR manager of Terrain Inc., a personal goods retail company has to go on FMLA leave to care for her mother who suffered a fall. The HR manager asks a HR professional in the department to collaborate on her behalf with a consultancy firm to provide recommendations to management on employee engagement. The consultancy firm has conducted a focus group with 15% of support employees and 5% of line employees. The HR professional upon reviewing the firm’s work believes the firm’s method is insufficient to gather the full information needed to create an effective solution. The HR professional determines that a different data collection method is necessary.

The HR professional chooses to carry out a survey of all employees, proceeds to obtain the support of the CEO, CFO, and COO and makes a presentation to the senior executive team. The senior executive team approves the HR professional’s initiative, the survey is carried out, and 85% of the employees respond to the survey. Impressed with the survey exercise, the CEO shares the survey results with the consultancy firm and requests that the firm works closely with the HR professional in the implementation phase.

A year has passed after the survey was completed.

Which would be the best way for the HR team to increase employee willingness to participate in the upcoming survey on employee engagement and satisfaction?
A . Use a pulse survey to minimize the possibility of survey fatigue and maximize employee satisfaction
B . Use a Pareto chart to identify areas to focus on first in process improvement, based on the "80/20"
rule
C . Connect any work practice changes made and their success to input provided on the last survey.
D . Communicate the effectiveness of surveys in determining employee satisfaction in comparison to
focus groups, productivity metrics, and retention rates.

View Answer

Answer: C

Explanation:

The most effective way to increase employee willingness to participate in the upcoming survey is by stating the connection between employment/work practice changes that were informed by employee input from the previous survey.