Which Work Rule should a Salesforce Field Service Consultant use to assign Service Resources based on related object records?
Which Work Rule should a Salesforce Field Service Consultant use to assign Service Resources based on related object records?
A . Resource Availability
B. Extended Match
C. Required Resource
D. Match Field
Answer: D
Explanation:
This work rule should be used to assign service resources based on related object records, such as accounts or assets, by matching field values between objects.
References: https://help.salesforce.com/s/articleView?id=sf.fs_work_rules_match_field.htm&type=5
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