Which types of work distribution are possible for routing tickets in SAP Service Cloud? Note: There are 3 correct answers to this question.

Which types of work distribution are possible for routing tickets in SAP Service Cloud? Note: There are 3 correct answers to this question.
A . Account work distribution
B. Organizational work distribution
C. Service category distribution
D. Territory work distribution
E. Employee work distribution

View Answer

Answer: B,C,D