Which type of report should be used in the dashboard component?

The support manager at Universal Containers wants a dashboard that shows the number of cases that remain open as of 5:00 p.m. each day.

Which type of report should be used in the dashboard component?
A . Report based on a reporting snapshot that runs dally at 5:00 p.m.
B. Report based on custom report type using cases and business hours.
C. Custom summary report where unit equals business hours.
D. Standard case lifecycle report where unit equals business hours.

View Answer

Answer: A