Which type of dashboards should you create?

HOTSPOT

An administrator plans to create and deploy dashboards for use only by sales associates. The dashboards will display the current sales pipeline, open cases, recent major wins, and key opportunities by postal code.

Sales associates must be able to act on the specific data displayed in dashboards.

You need to create the dashboards.

Which type of dashboards should you create? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

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Answer:

Explanation:

Box 1: User

Type of dashboard: If you want your dashboards to be available across the organization and do not want to manage the access levels at a more detailed level, you might want to create an organization-owned dashboard. However, if you are concerned about the access privileges and security of your dashboard, consider creating a user-owned dashboard where you have more control on who can access it.

Box 2: Single-stream

The single-stream dashboards display real-time data over one stream based on an entity view or queue. The single-stream dashboards are typically helpful to Tier 2 service leads or managers, who monitor fewer, but more complex or escalated cases.