Which two verification steps will confirm that the voice interactions can be delivered to Avaya Oceana® agents?

You have successfully deployed the Avaya Oceana® solution.

Which two verification steps will confirm that the voice interactions can be delivered to Avaya Oceana® agents? (Choose two.)
A . The Avaya Oceana® administrators are in READY state for voice channel.
B . The AES and CSC connections are established.
C . The Avaya Oceana® agents are in READY state for the email channel.
D . The Avaya Oceana® agents are in READY state for the voice channel.

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Answer: BD