Which TWO types of risks are related to complaint (i) and (ii)?

Scenario "Tax system"

The tax system needs to be updated due to new legislation. For a person with a salary of less than é20.000 and who is married, the tax needs to be re-calculated. If the person also has more than two and less than five children, an additional 10% reduction is applicable.

The functionality of the newly released tax system is now at the right level. However, there are frequent complaints about non-functional issues.

In particular:

i. the new system does not run on PC’s with VISTA installed

ii. it is difficult to update the system quickly when new legislation must be implemented

iii. especially when many users are using the web site, the system seems to be slow

iv. some users enthusiastically use the system but are not able to complete some of the transactions.

Which TWO types of risks are related to complaint (i) and (ii)?
A . Functionality
B . Usability
C . Efficiency
D . Portability
E . Maintainability

View Answer

Answer: D,E