Which two things should you check to solve this problem?

The application agent starts but cannot connect to the controller.

Which two things should you check to solve this problem? (Choose two.)
A . Check if the controller is using SSL or not.
B . Check if the agent is using the correct application name.
C . Check if the agent has enough memory to run.
D . Check that there are licenses available on the controller

View Answer

Answer: AD

Explanation:

According to the Cisco AppDynamics Associate Administrator Certification document1, one of the topics covered in the exam is “Monitor agent performance and connectivity”. To do this, you need to ensure that the application agent can communicate with the controller, which may require SSL configuration if the controller is using SSL2. You also need to check that there are enough licenses available on the controller for the application agent to register and report data3. If the agent is using the wrong application name or does not have enough memory, it may not start at all or may crash, which are different problems from not being able to connect to the controller.

Reference: Cisco AppDynamics Associate Administrator Certification Configure SSL for the Controller and the App Server Agent License Rules and Restrictions