Which two steps should an administrator take to troubleshoot?

Universal Containers is using approval process with email notifications to streamline administrator process, A new approval process has been written that allow for delegated approvers. In testing, resulting show the primary approver is receiving the email notification but the delegated approver is NOT.

Which two steps should an administrator take to troubleshoot?
A . Verify that each approval step is set to allow delegated approvers.
B . Check Approval History to make sure the Submit for approval button was clicked.
C . Verify that the email was sent in the setup Audit Trail.
D . Check the delegated approver’s user settings.

View Answer

Answer: C,D