Which two solutions should you use?

You need to replace the bicycle inspection forms.

Which two solutions should you use? Each answer presents part of the solution. NOTE: Each correct selection is worth one point.
A . a flow that maps inspection data to Dynamics 365 Field Service
B. a logic app that guides the technician through the inspection
C. a canvas app that guides the technician through the inspection
D. a model-driven app based on customer service entities

View Answer

Answer: A,D

Explanation:

Scenario: The Adventure Works Cycles retail location performs bicycle inspections and performance tune-ups. Technicians use paper forms to document the bicycle inspection performed before a tune-up and any additional work performed on the bicycle.

Reference:

https://docs.microsoft.com/en-us/dynamics365/field-service/overview

https://us.hitachi-solutions.com/blog/canvas-vs-model-driven-apps/