Which two solutions should an administrator use to meet this request?

exams ADM-201 ADM-201 exam 0 Comments

DreamHouse Realty regularly processes customer requests for warranty work arri would like to offer customers a self-serve option to generate cases.

Which two solutions should an administrator use to meet this request? Choose 2 answers
A . Case Escalation
B . Case Queues
C . Email-to-Case
D . Web-to-Case

Answer: C,D