Which two Salesforce feature should be suggested to improve the end-user experience?

Users from a small group within a Sales team have complained about an object that is often used only by team that has not been added to their Lightning app. Due to the small volume of users, the administrator is not considering creating a new app for them.

Which two Salesforce feature should be suggested to improve the end-user experience? Choose 2 answers
A . Favorite the often-used object.
B . Add the object’s related list to the Home page.
C . Personalize the navigation bar.
D . Create a custom component on a Dashboard.

View Answer

Answer: A C

Explanation:

The two Salesforce features that should be suggested to improve the end-user experience are: Favorite the often-used object. This feature allows the users to bookmark the object’s tab and access it quickly from the Favorites menu in the header. This way, the users do not have to search for the object in the App Launcher or switch to a different app to use it.

Personalize the navigation bar. This feature allows the users to customize the navigation bar in their Lightning app by adding, removing, or reordering the items. This way, the users can add the object they often use to their navigation bar and access it easily from any page in the app.

Reference:

: Favorites in Lightning Experience

: Personalize Your Navigation Bar