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Which two recommendations should a Consultant make?
Universal Containers has noticed that with every new product release there is a rise in customer reported Cases and a decrease in first-time fix-rate.
Which two recommendations should a Consultant make? (Choose two.)
A . Increase training to Field Service Technicians
B . Publish training documentation in a closed Chatter group
C . Publish pre-release documentation on the Customer Community.
D . Increase training to SalesRepresentatives.
Answer: A,C
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