Which two recommendations should a Consultant make?

Universal Containers has noticed that with every new product release there is a rise in customer reported Cases and a decrease in first-time fix-rate.

Which two recommendations should a Consultant make? (Choose two.)
A . Publish pre-release documentation on the Customer Community.
B . Publish training documentation in a closed Chatter group.
C . Increase training to Sales Representatives.
D . Increase training to Field Service Technicians.

View Answer

Answer: AD