You are the Microsoft 365 administrator for a company.
A user experiences an issue with SharePoint Online.
You need to resolve the issue.
Which two options can you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
A . Go to the SharePoint admin center and create a support request.
B . Contact Microsoft technical support by telephone.
C . Create a new service request from the Microsoft 365 admin center.
D . Create a service request from the SharePoint portal.
Answer: B,C
Explanation:
References:
https://www.thewindowsclub.com/microsoft-support-chat-phone-number
https://blogs.technet.microsoft.com/praveenkumar/2013/07/17/how-to-create-service-requests-to-contact-office-365-support/
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