Which two options can you use?

You are the Microsoft 365 administrator for a company.

A user experiences an issue with SharePoint Online.

You need to resolve the issue.

Which two options can you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
A . Go to the SharePoint admin center and create a support request.
B. Contact Microsoft technical support by telephone.
C. Create a new service request from the Microsoft 365 admin center.
D. Create a service request from the SharePoint portal.

View Answer

Answer: B,C

Explanation:

References:

https://www.thewindowsclub.com/microsoft-support-chat-phone-number

https://blogs.technet.microsoft.com/praveenkumar/2013/07/17/how-to-create-service-requests-to-contact-office-365-support/