Which two options allow you to reduce the number of potential duplicate cases?

Users are spending excess time researching duplicate cases to determine whether to process or resolve the cases.

Which two options allow you to reduce the number of potential duplicate cases? (Choose two.)
A . Decrease the weights of the weighted conditions.
B . Increase the weights of the weighted conditions.
C . Increase the weighted condition sum threshold.
D . Decrease the weighted condition sum threshold.

View Answer

Answer: A,D