Which two of the following are valid routing rule actions? Each correct answer presents part of the solution.
A . Cancel Case
B . Send Email
C . Assign to User/Team
D . Route to Queue
Answer: ,B,C
Which two of the following are valid routing rule actions? Each correct answer presents part of the solution.
A . Cancel Case
B . Send Email
C . Assign to User/Team
D . Route to Queue
Answer: ,B,C