Which two IX™ Contact Center bundles offer this feature?

Avaya OneCloud IX, H Contact Center is a true, multi-tenant, complete Contact Center solution that provides a simplified cloud experience for operations and agents. A customer needs skill-based call center routing as part of their solution.

Which two IX™ Contact Center bundles offer this feature? (Choose two.)
A . Reporting Bundle
B. Basic Bundle
C. Voice Bundle
D. Advanced Bundle

View Answer

Answer: B,D