Which two items would you expect to see in a service level expectation (SLE)? (choose the best two answers)

Which two items would you expect to see in a service level expectation (SLE)? (choose the best two answers)
A . A probability
B. A period off elapsed day
C. A forecasted date
D. A cost of engineering

View Answer

Answer: A,B

Explanation:

An SLE forecasts how long it should take a given item to flow from start to finish within your workflow. The SLE itself has two parts: a period of elapsed days and a probability associated with that period (e.g., "85% of work items will be finished in 8 days or less" which can also be stated as "8 days with 85% confidence/probability").