Universal containers is looking for ways to provide more proactive support and to promote its brand on the internet with minimal investment. A consultant recommends installing the Social Customer Service Start Pack.
Which two feature should the consultant recommend as part of the deployment?
A . Select two Twitter or Facebook accounts.
B . Create and assign permission sets to give agents social account access.
C . Retrieve Social Studio credentials.
D . Enable the Moderation feature to automatically create cases from posts.
Answer: A, B
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