Which two configurations, when applied in combination, achieve this behavior?

Hospital staff members enter appointment details including relevant patient information, diagnoses, lab orders, and prescribed medication. This information is aggregated in the Patient visit summary view. The patient receives a copy of this view through email.

Which two configurations, when applied in combination, achieve this behavior? (Choose Two)
A . Add a Create PDF automation that references the Patient visit summary view.
B. Add a Send Email step and enable the option to include attachments.
C. Enable email notifications on the case type.
D. Add a Send Email step and compose the message to reference the relevant properties.

View Answer

Answer: A,B

Explanation:

To send a copy of the Patient visit summary view through email, you need to first create a PDF file of the view by using a Create PDF automation that references the view. Then, you need to add a Send Email step to the case life cycle and enable the option to include attachments. You can then select the PDF file as an attachment and send it to the patient’s email address. The other options are either incorrect or irrelevant for this requirement.

References: https://docs-previous.pega.com/automating-work/87/creating-pdf-files https://docs-previous.pega.com/case-management/87/sending-emails