Universal containers provides multiple service types (i.e., installation, maintenance, break/fix). Each service requires a variety of skills and certification for a resource to excel.
Which two configurations should a consultant implement to meet this requirement? Choose 2 answer
A . Assign the appropriate skills to resources.
B . Use work types with required skills.
C . Select the relevant work types for each resource.
D . Create multiple work order line items per service.
Answer: A,B
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