Universal Containers (UC) wants to better understand their service business and Field Service Technician teams’ schedules. A Consultant suggested UC start to forecast and plan.
Which two abilities does forecasting and planning provide? (Choose two.)
A . Proactively adjust to demand fluctuations.
B . More consistently meet customer response times.
C . More accurately assign Work Orders based on skills.
D . Proactively adjust Service Contracts.
Answer: AB
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