Which tool should the administrator use?

An administrator wants to route an employee’s time-off request to their manager for approval.

Which tool should the administrator use?
A . Process Builder
B . Approvals
C . Workflow Rules
D . Flow Builder

View Answer

Answer: B

Explanation:

For routing an employee’s time-off request to their manager for approval, the best tool to use is Approvals. Salesforce Approvals provide a framework for defining approval processes, including specifying approvers, setting up approval steps, and determining the actions to take at each stage of the process. This tool is specifically designed to handle use cases involving approval workflows, making it well-suited for managing time-off requests.

Reference: Salesforce Help Documentation on Approval Processes.