Which three statements should a Solution Architect use to support using the Salesforce Order Management solution?

A multi-brand company uses B2C Commerce, Service Cloud, and Marketing Cloud and is seeking an order management solution. They process 2,000 orders per hour across their brands. The company has one B2C Commerce realm, two Salesforce core orgs, and two Marketing Cloud business units.

The company is choosing between these three options for an order management tool:

• Build an order management solution in B2C Commerce using order management APIs

• Purchase Salesforce Order Management

• Build a custom order management solution using their own development team

Which three statements should a Solution Architect use to support using the Salesforce Order Management solution? Choose 3 answers
A . Salesforce Order Management synchronizes orders to and from B2C Commerce, which essentially replaces the Service Cloud Connector.
B . B2C Commerce order management does not support complex or advanced use cases.
C . The existing Service Cloud implementation team could extend the Salesforce Order Management product to the existing org.
D . Salesforce Order Management is a productized connector solution between B2C Commerce and Service Cloud; orders will be synchronized from the client B2C Commerce realm to multiple Salesforce Orgs without the need for customization.
E . Salesforce Order Management shares the same database with Service Cloud while other solutions need to build additional integration.

View Answer

Answer: B,C,D