Which three statements describe ways to solve this issue?

Review the exhibit.

You are the proxy administrator for a medical devices company. You recently changed a pilot group of users from cloud app steering to all Web traffic. Pilot group users have started to report that they receive the error shown in the exhibit when attempting to access the company intranet site that is publicly available. During troubleshooting, you realize that this site uses your company’s internal certificate authority for SSL certificates.

Which three statements describe ways to solve this issue? (Choose three.)

A. Import the root certificate for your internal certificate authority into Netskope.

B. Bypass SSL inspection for the affected site(s).

C. Create a Real-time Protection policy to allow access.

D. Change the SSL Error Settings from Block to Bypass in the Netskope tenant.

E. Instruct the user to proceed past the error message

View Answer

Answer: ABD

Explanation:

A. Import the root certificate for your internal certificate authority into Netskope:

This step ensures that Netskope recognizes and trusts SSL certificates issued by your company’s internal certificate authority. By importing the root certificate, you enable proper SSL inspection and validation for internal sites.

B. Bypass SSL inspection for the affected site(s):

Since the intranet site uses your company’s internal certificate authority, bypassing SSL inspection for this specific site allows users to access it without encountering SSL errors.

D. Change the SSL Error Settings from Block to Bypass in the Netskope tenant:

Adjusting the SSL Error Settings to “Bypass” allows users to proceed past SSL errors, including self-signed certificate errors. This ensures uninterrupted access to the intranet site.

Reference: Netskope Security Cloud Introductory Online Technical Training

Netskope Security Cloud Operation & Administration (NSCO&A) – Classroom Training

Netskope Cloud Security Certification Program