Which three standard objects are used in the workflow to manage utilization data? (Choose 3)

Which three standard objects are used in the workflow to manage utilization data? (Choose 3)
A . Care Request Plan
B . Care Diagnosis
C . Care Authorization
D . Care Request
E . Care Request Drug

View Answer

Answer: ACD

Explanation:

According to the Salesforce documentation2, the following standard objects are used in the workflow to manage utilization data:

Care Request Plan: A care request plan is an object that stores information about the plan of care for a member. It includes details such as the diagnosis, the service type, the start and end dates, and the status of the plan2.

Care Authorization: A care authorization is an object that stores information about the approval or denial of a service or payment by a payer. It includes details such as the authorization number, the decision date, the decision reason, and the status of the authorization2.

Care Request: A care request is an object that stores information about the request for a service or payment by a provider or a member. It includes details such as the request type, the request date, the priority, and the status of the request2.