Which three should the consultant recommend to achieve the mission statement?

The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that "We will empower our customers to interact with us in the way of their choosing." Universal Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement .

Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A . Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
B . Create a central "Contact Us" page which provides access to all available channels.
C . Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D . Optimize the customer community for mobile devices to have access to the same support as desktops.
E . Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.

Answer: B,C,D