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Which three processes are uses case for Visual Workflow? Choose 3 answers
Which three processes are uses case for Visual Workflow? Choose 3 answers
A . Cross-sell promotions for agents
B . Decision-based troubleshooting for agents
C . Assignment of email to a case queue based on subject
D . Caller verification and creation of a new case
E . Field validation during case creation
Answer: A,B,D
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