PPP is a state owned national railway operator. It has many divisions, each focusing on specific areas of the country.
PPP’s mission statement is ‘to provide a safe, punctual and reliable public transport service at lowest cost to its passengers and the government’.
Which THREE of the following divisional performance measures should PPP adopt?
A . Return on investment (ROI)
B . Level of carbon emissions
C . Percentage of trains arriving within 2 minutes of scheduled time
D . Cost per passenger mile
E . Number of accidents or near misses each month
Answer: C,D,E
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