You are the solution architect on a Dynamics 365 Customer Service implementation.
The organization requires the following for the implementation:
– Define the key non-functional requirements for the customer services team.
– Achieve business objectives from the future Dynamics 365 Customer Service solution.
You need to identify the top three non-functional requirements for the organization.
Which three non-functional requirements should you recommend? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
A . business rules to identify top customers
B . usability of business process flows
C . customer accounts administration
D . time-to-load forms
E . solution regulatory compliance
Answer: BDE
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