Which three features must be configured to accomplish this?

Universal Containers (UC) wants customers to be notified by email when their issue is resolved. The notification should contain a reference link in the form of their case number. The customer should be able to click the link and be redirected to the resolved case in UC’s Community.

Which three features must be configured to accomplish this? Choose 3 answers
A . Email Alert
B . Email Relay
C . Email Template
D . Assignment Rule
E . Workfl

View Answer

Answer: A,C,E