Which three factors should a Consultant consider when configuring routing? Choose 3 answers

Which three factors should a Consultant consider when configuring routing? Choose 3 answers
A . Configure Schedule Policy by modifying Work Rules and Service Objectives.
B. Configure the Resource Availability Work Rule to calculate travel at the expense of the resource and breaks.
C. Default Travel Speed is used only if a different travel speed is null on the resource.
D. A straight line is used to compute the shortest distance between two locations if Street Level Routing is enabled.
E. Set Auto Schedule to True upon creation of the Service Appointment.

View Answer

Answer: A,B,C

Explanation:

These are three factors that should be considered when configuring routing. Routing is the process of finding the best resource for a service appointment based on various criteria and constraints. A schedule policy is used to define the routing preferences and rules for a service territory or operating hours. A work rule is used to define a scheduling constraint or preference for a service appointment or a resource. A service objective is used to define a scheduling goal or metric for a service appointment. The Resource Availability work rule is used to calculate travel time and breaks as part of the resource’s availability. The Default Travel Speed is used to estimate the travel time between locations if a different travel speed is not specified for the resource.

References:

https://help.salesforce.com/s/articleView?id=sf.fsl_routing.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.fsl_schedule_policies.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.fsl_work_rules.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.fsl_service_objectives.htm&type= 5