While troubleshooting routing issues in the contact center, from Historical Reporting, you access the CDN (Route Points) Statistics report.
Which three contact information is provided in this report that can be used to identify issues? (Choose three.)
A . Contacts %Abandoned
B . Contacts Redirected
C . Contacts Answered
D . Contacts Offered
Answer: D
Latest 3313 Dumps Valid Version with 63 Q&As
Latest And Valid Q&A | Instant Download | Once Fail, Full Refund