Which three considerations should the consultant take into account?

Universal containers want to implement service legal agreements (SLA) for work Order.

Which three considerations should the consultant take into account?
A . A new entitlement process requires selecting entitlement process type.
B . Milestones for the work orders can be set up from the metadata API
C . A single milestone can be added to both case and work order entitlement processes.
D . An entitlement process must be applied to both cases and work order
E . Milestone of the work orders can be configured in setup.

View Answer

Answer: A,C,E