Which three configurations must be made?

Universal Containers wants to provide a more consistent service experience to its customers and is evaluating the Service Cloud macro feature.

Which three configurations must be made? Choose 3 answers
A . Users must use Lightning Experience.
B . Publisher Actions used in the macros must be on the page layout.
C . The Macros widget or utility must be added to the console.
D . The Run Macros Permission must be granted to users.
E . The Run Macros Action must be on the page layout.

View Answer

Answer: A,B,D