Which three actions should you perform in sequence?

Planned maintenance services perform regular and planned checks for their customers.

* Inspectors are assigned to all regions based on skills and expertise.

* Installers are assigned to multiple territories in a geographic region 1 Repair technicians a-e employees and subcontractors

* Dispatchers are assigned to all territories in a region. Dispatchers assign repair and installation work to technicians based on skills.

All the inspection, repair, and installation employees utilize the field Service mobile app Dispatchers can see all work request data for their region and see all the bookable resources.

Job structures

typical job assignments are as follows:

• Inspections: 1 -2 resources

• Installations: minimum 2 resources. 1 expert

• Repairs: 1-3 resources

Skills and certifications

The following spreadsheet tracks the skills and certifications earned by each internal employee:

The Service areas are:

For each type of job. there must be at least one certified or highly experienced resource on the job. Their current system does not have a way to maintain the availability of a service, maintain the subcontractor’s insurance details, certifications, and more options for inspectors. All work is printed out and provided as a hard copy to the resources. It is not easy to distribute the new updated materials for the service c* share the new troubleshooting guides. Planned changes

LitWare plans to implement Dynamics 365 Field Service.

The requirements gathered during analysis are:

Work orders and scheduling

• Scheduling based on resource skill and number of required resources based on job type and duration.

• Planned Maintenance emergency calls take priority over other types of fobs.

• Schedule resources based on location, maximizing total work hours and then minimizing drive time.

• Ability to track technician time.

• Ability to configure rates and pay types.

• Ability to easily see when a resource is on Time Off on the schedule board

• All resource time-off requests should be approved by both their manager and their line manager

Service contracts

• Set up and create a Planned Maintenance type of contract.

• Define the coverage of the regions by the work.

Inspection management

• Ability to configure inspections.

• Ability fen inspections to be linked with work orders and customer assets.

Resources

• Implement company holidays for U.S. and Canada.

• Implement various pay types based on overtime, weekends and holidays, travel and regular time.

• Implement paid time off.

• Ability for resource calendars to reflect resource time off and work hours.

• Access to jobs assigned for the day.

• Ability to capture the validity of the insurance and send a 90-day reminder notification before the expiry.

• Activate geocoding throughout the system.

• Use territories for accounts, resources, and work orders.

• Enable Microsoft SharePoint Integration.

Field Service mobile app

• Ability for technician to access work orders and asset details.

• Ability to perform inspections on the mobile app

• Ability to work through offline mode.

• Ability to enter time for The work.

Technical Requirements

Resources requite the ability to:

• Configure work hours templates based on their time zone.

• Access and view their skill. skill level, and certification data

• Certifications set to expire over the next 90 days should show highlighted in Yellow.

o Certifications already expired will show in Red.

• Access documents either online or offline.

• Have the" time-off requests enabled for approval by default for resource who has skill of electrical, and have the requests approved by both their manager and line manager.

Work orders

• The ability to have templates for work orders.

o Templates will provide guidance for technicians, and help recommend products and default services.

• Work orders created from a PM contract need to have a status a Service Contract Inspections:

• Ability to configure advance inspections with conditional logics based on the questions,

• Ability to use the latest inspections for analytics on a weekly basis.

• Ability to perform ad-hoc inspections with assets.

• Ability for users to export responses.

Security and access

• Technicians m the field should only see work orders scheduled for today.

• Technicians should have the option to enter manual time.

• Technicians should have the option to complete the inspections.

• Technicians should have the ability to access relevant apps to complete the job.

• Technicians should have the ability to access the guides.

• Administrators should have access to the technician usage of the guides.

DRAG DROP

LitWare has requirements for configuring the Insurance.

You are responsible for setting up the system to manage the insurance

Which three actions should you perform in sequence? lo answer, move the three appropriate actions from the list of actions to the answer area. Arrange the three actions in the correct order.

View Answer

Answer:

Explanation:

To manage the insurance for LitWare, you should perform the following actions in sequence:

Enable Trades Coverage in the settings.

Create a one-to-many relationship between insurance and subcontractor.

Create a cloud flow to validate the insurance and send a reminder.

These steps will help ensure that insurance details are properly managed and that reminders are sent out in a timely manner. This is crucial for maintaining compliance and ensuring that all subcontractors have valid insurance coverage.