Which three actions can you perform from the admin center?

You are the Office 365 administrator for a company.

You encounter a problem in your tenant. You launch the Microsoft 365 admin center and select Create a new service request.

You need to get help resolving your problem through the admin center.

Which three actions can you perform from the admin center? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
A . Receive a Microsoft technical support phone number to speak with a Microsoft support technician.
B. Request a Microsoft service technician to contact you by using email.
C. Use the query text box to type information about your problem and receive links to help documentation.
D. Schedule a time for a Microsoft service technician to call you.
E. Chat with a live Microsoft service engineer.

View Answer

Answer: B,C,D

Explanation:

Beside the query text box you have 3 preferred contact options with a MS engineer:

1) Phone (Response within 15 min)

2) Email (Response within 1 hour)

3) Schedule a call back