Which strategy is the consultant using?

At a kickoff meeting for a new project, a consultant starts gathering information to be used in the project implementation plan.

They ask the participants to define what project success will look like.

Which strategy is the consultant using?
A . Design Direction
B . Discovery
C . Challenge Framing

View Answer

Answer: B

Explanation:

During the Discovery phase, consultants gather information to understand the client’s requirements, challenges, and goals. By asking participants to define what project success looks like, the consultant is conducting discovery to establish clear objectives and align the implementation with the client’s expectations. This approach helps ensure that the solution will meet the client’s needs and supports setting measurable goals for the project.

Design Direction and Challenge Framing are useful strategies, but they occur after the Discovery phase, once the initial understanding of goals and challenges is established. Salesforce Documentation

Reference: Salesforce Discovery Process

Consulting Engagement Phases