Which step should the consultant complete next?

A consultant has completed the Build and Validate phases of a Sales Cloud implementation at Cloud Kicks.

Which step should the consultant complete next?
A . Upgrade to the latest Salesforce Release.
B . Sign off on the statement of work.
C . Deliver training.
D . Complete a post-mortem.

View Answer

Answer: C

Explanation:

After completing the Build and Validate phases of a Sales Cloud implementation, the next step is to deliver training to the end users and administrators of the system. Training is essential to ensure that the users understand how to use the system effectively and efficiently, and that they adopt the system as part of their daily work. Training can be delivered in various formats, such as online courses, webinars, videos, manuals, or hands-on sessions.