Which step should the administrator take to resolve the issue?

End-users are complaining that they are frequently being asked for credentials when opening additional apps.

Which step should the administrator take to resolve the issue?
A . Configure SSO Timeout by modifying the Global Settings in Horizon Administrator.
B . Configure a time limit by modifying the Horizon GPO.
C . Configure Desktop Timeout by modifying the Pool Settings in Horizon Administrator.
D . Configure Session Timeout by modifying the Client Settings in Horizon Client.

View Answer

Answer: A

Explanation:

Single sign-on (SSO) is a feature that allows users to log in to Horizon Client once and launch remote desktops and applications without being prompted for credentials again. SSO is enabled by default and can be configured in the Global Settings of Horizon Administrator. One of the settings is SSO Timeout, which determines how long the user’s credentials are cached before they expire. If the SSO Timeout is too short, users might be frequently asked for credentials when opening additional apps. To resolve this issue, the administrator can increase the SSO Timeout value or set it to -1, which means that no SSO timeout limit is set.

Reference: Global Settings for Client Sessions in Horizon Console and [VMware Horizon 8.x Professional Course] https://docs.vmware.com/en/VMware-Horizon-7/7.13/horizon-console-administration/GUID-E2A7CA32-193D-43D9-B08E-DD20CAE9CA28.html